Frequently Asked Questions

Do you work outside California?

Yes. Maxs Marketing is based in California and works remotely with businesses nationwide.

Can I pay in full or installments?

Pay in full, or choose Shop Pay Installments at checkout if eligible. Available payment plans, terms and any interest are shown at checkout and are subject to approval. This is a one-time service purchase, not a subscription. Payment duration does not extend the agreed service scope or delivery period.

What happens after I purchase?

You will receive Shopify’s order confirmation. Email Maxmarketing81@gmail.com with your order number, business website and preferred kickoff times. We will agree a meeting time and confirm the information needed to begin.

Is there instant booking?

No. Consultations and kickoff calls are scheduled by email at a mutually available time.

Do you launch and manage campaigns?

Yes, through a separately scoped custom quote. Creative kits deliver the assets and plans listed on the package page. Campaign setup and ongoing management require a written scope, management period and approved budget.

Is ad spend included?

No. Advertising spend, platform subscriptions, paid stock and other third-party fees are separate unless your written quote explicitly includes them.

How long will my project take?

Each package lists a target delivery period. The timeline begins after kickoff and receipt of the information, assets and feedback needed to proceed. Custom projects have a timeline in the written quote.

Are revisions included?

Each kit lists its included revision rounds. Additional revisions or new work are quoted before they begin.

Can I request a custom marketing project?

Yes. Use the quote form to share your business, goals, services of interest, budget and timeline. After scope and price are agreed, payment can be completed through a Shopify checkout link.

Do you guarantee sales or leads?

No. Marketing outcomes depend on your offer, audience, market conditions, budget, approvals and other factors. We commit to the agreed deliverables, not a specific sales or lead outcome.

How can I get help?

Email Maxmarketing81@gmail.com. Include your order number if you already purchased.